Data Centers

Customer Portal

Data Center Solutions

Welcome to the Data Centers Customer Portal. Here you can:

  • View and manage installed assets
  • Submit and track service orders
  • Coordinate incoming and outgoing shipments
  • Communicate with our operations team

Contact Us

If you are a current customer and do not have a login, please email us at support.datacenters@americantower.com to receive your credentials.

For non-urgent requests, use the relevant features within the Data Centers Customer Portal or email us at support.datacenters@americantower.com.

For time-sensitive matters or to speak with a member of our Network Operations Center (NOC) for operations technical support, please call:

  • Edge Data Centers in all locations ǀ +1-888-773-4122 
  • Metro Data Centers in Atlanta
    • American Tower Metro Data Center – Atlanta (formerly Colo ATL) ǀ +1-877-886-4834
    • DataSite Atlanta ǀ +1-678-270-2297
  • Metro Data Center in Orlando

For billing inquiries, please email ManagedNetworks.Abstraction-Billing@americantower.com.

For sales and general inquiries, please email DataCenters@americantower.com.